Privacy Policy
Last Updated: September 22, 2026
Impact Physical Therapy LLC respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with us, schedule an appointment, or use our services.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Telephone number
Mailing address
Appointment or scheduling information
Information submitted through contact forms
Information you provide when requesting services or communicating with our team
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of your visit
General geographic location
Website usage and interaction information
How We Use Your Information
We may use the information we collect to:
Respond to questions and inquiries
Schedule or manage appointments
Provide requested services
Communicate with you regarding your care, services, or appointments
Improve our website and user experience
Maintain website security
Analyze website traffic and performance
Comply with legal and regulatory requirements
Send communications you have requested or agreed to receive
We do not sell your personal information.
Appointment Scheduling
Our website provides access to an online appointment scheduling system.
You may schedule an evaluation online at:
https://scheduling.go.promptemr.com/onlineScheduling?w=1325&s=DL
When you use an external scheduling platform, information you submit may be collected and processed directly by that provider according to its own privacy policy and security practices.
We encourage you to review the privacy policies of third-party services before submitting sensitive information.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience.
Cookies are small files stored on your device that may help us remember preferences or understand how visitors interact with the website.
Cookies may be used for:
Website functionality
Analytics
Performance measurement
Security
User preferences
Advertising or marketing, when applicable
You may be able to disable or delete cookies through your browser settings. Disabling cookies may affect certain website features.
Website Analytics
We may use third-party analytics services, including Google Analytics, to better understand how visitors use our website.
These services may collect information such as:
Pages visited
Time spent on the website
Browser and device information
Approximate location
Traffic source
Website interactions
This information helps us evaluate website performance and improve our services.
Third-Party Services
We may use third-party companies and service providers to support website operations and business activities.
These providers may include:
Website hosting providers
Appointment scheduling platforms
Email providers
Analytics platforms
Form-processing services
Payment processors
Marketing or advertising platforms
Website security services
These providers may have access to information only as necessary to perform services on our behalf or as otherwise permitted by law.
Their use of your information may also be governed by their own privacy policies.
Links to Other Websites
Our website may contain links to websites operated by other organizations.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any external website before submitting personal information.
Health Information
If you communicate health-related information through our website, appointment system, forms, telephone communications, or other channels, additional privacy protections may apply under applicable healthcare privacy laws.
Please avoid submitting sensitive medical information through general website contact forms unless specifically requested.
Information related to patient care may be subject to separate privacy protections and notices, including applicable HIPAA requirements and any Notice of Privacy Practices provided by Impact Physical Therapy.
How We Share Information
We may share information with service providers that assist us with operating our website or providing services.
We may also disclose information when required to:
Comply with applicable laws
Respond to subpoenas or legal requests
Protect our rights or property
Protect the safety of our patients, employees, visitors, or others
Investigate suspected fraud, misuse, or security incidents
Complete a business transaction such as a merger, acquisition, or transfer of assets
We do not sell personal information to third parties.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
You should use caution when transmitting personal or sensitive information online.
Data Retention
We may retain personal information for as long as necessary to:
Provide requested services
Maintain business and administrative records
Comply with legal requirements
Resolve disputes
Enforce agreements
Maintain security and prevent fraud
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your information is used
Opt out of certain marketing communications
Some requests may be subject to legal or regulatory limitations.
To submit a privacy-related request, email info@impactptaz.com.
Email and Marketing Communications
If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe link included in the email.
You may still receive non-promotional communications related to appointments, services, transactions, or other important matters.
Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian authorization.
If you believe a child has provided personal information through our website without appropriate authorization, please contact us at info@impactptaz.com so we can review the situation.
Do Not Track Signals
Some browsers allow users to send “Do Not Track” signals.
Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website practices, legal requirements, or technology.
When changes are made, the updated Privacy Policy will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
Contact Impact Physical Therapy
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Impact Physical Therapy LLC
7727 W Deer Valley Road
Suite 210
Peoria, AZ 85382
Phone: (623) 208-7575
Email: info@impactptaz.com
Website: https://impactptaz.com/
Contact Us: https://impactptaz.com/contact/
Schedule an Evaluation: Book Your Evaluation Online